Welcome to the NYC Tattoo Co. FAQs page! If you can't find the information you're looking for, feel free to reach out to us!
1. What is NYC Tattoo Co.?
NYC Tattoo Company is an online store that offers a unique collection of apparel, including t-shirts, sweatshirts, and hats, all designed by talented tattoo artists. Each design is inspired by the art of tattoo culture, offering a creative and authentic way to wear the art you love.
2. How do I place an order?
Simply browse our collection of designs on the website, choose the items you like, select your size and color, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your order. We accept allmajor credit cards and other secure payment methods.
3. What sizes are available?
We offer a range of sizes for all our apparel, from Small to XXXXL (size availability may vary by product). Be sure to check the sizing chart page to ensure the best fit for you!
4. How can I contact you if I have questions or need help with my order?
You can reach us via email at info@nyctattooco.com. Our customer service team will get back to you as soon as possible. You can also reach out to us through our contact page.
5. Where do you ship?
We offer worldwide shipping! EXCLUDING the UK, the EU, North Korea, Belarus, Ukraine & Russia. Shipping rates will vary based on location, and you'll be able to see the total cost during checkout.
6. How long will it take to receive my order?
Orders typically ship within 1-3 business days, depending on product availability. Delivery times vary depending on your location, but most orders within the U.S. will arrive within 5-7 business days. International shipping may take longer.
7. What is your return policy?
We want you to be happy with your purchase! If for any reason you're not satisfied with your order, we offer a 30-day return or exchange policy. Please ensure that items are unworn, unwashed, and in their original condition. For more details, visit our Return Policy page.
8. Are the designs exclusive to NYC Tattoo Co.?
Yes! All of our designs are created by talented tattoo artists, and All are exclusive to our brand. This means you'll be wearing one-of-a-kind artwork that you can't find anywhere else.
9. How do I care for my t-shirt, sweatshirt, or hat?
To keep your NYC Tattoo Co. items looking great, we recommend the following care instructions:
T-shirts & Sweatshirts: Machine wash cold inside out with like colors. Tumble dry low or hang dry.
Hats: Spot clean when necessary. Avoid machine washing to preserve the shape.
10. Can I customize my order?
At this time, we don't offer customizations, but we are always exploring new ways to bring exciting options to our customers. Stay tuned for future updates!
11. Are your products ethically sourced?
Yes, we are committed to providing high-quality products that are made ethically. We work with trusted manufacturers who follow fair labor practices and provide sustainable products.
12. Do you collaborate with tattoo artists for new designs?
Absolutely! We love collaborating with tattoo artists to bring fresh designs to our collection. If you're a tattoo artist and interested in working with us, please reach out to us through our contact page or through our email at info@nyctattooco.com